Privacy Policy

RespicAir PC

WEBSITE PRIVACY POLICY, SMS TERMS, AND GENERAL TERMS & CONDITIONS

At RespicAir PC, protecting your privacy and safeguarding your personal and medical information

is our highest priority. This Privacy Policy outlines how we collect, use, and protect your information

when you interact with our website, communication services, and clinic operations.

Part 1:

1. HIPAA Compliance and Data Security

As a healthcare provider, we strictly adhere to the Health Insurance Portability and Accountability

Act (HIPAA). We utilize Brightree EMR software, a fully HIPAA-compliant Electronic Medical

Record system, to securely store, manage, and transmit your Protected Health Information (PHI).

We employ industry-standard administrative, physical, and technical safeguards to ensure the

confidentiality and integrity of your medical and personal data.

2. Information We Collect

We may collect personal information (such as your name, email address, phone number, and

physical address) and medical information necessary to provide you with respiratory care, medical

equipment services, and billing assistance.

3. SMS and Mobile Communications Privacy

We use Hover Networks secure SMS, a HIPAA-compliant messaging service, to communicate

with our patients regarding their care and equipment logistics. Your privacy regarding mobile

communications is strictly protected.

Consent and Data Sharing: Mobile information will not be shared with third parties/affiliates

for marketing/promotional purposes. All the above categories exclude text messaging

originator opt-in data and consent; this information will not be shared with any third parties.

Opt-out Instructions: If you wish to be removed from receiving future communications, you

can opt out by texting STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or

UNSUBSCRIBE.

Part 2: Website Terms & Conditions

By accessing our website and utilizing our communication services, you agree to the following

Terms and Conditions.

1. General Provisions

RespicAir PC provides users with the ability to receive updates, notifications, and reminders via

SMS text messages. These communications are designed to enhance your patient experience and

ensure timely delivery of services and equipment.

2. SMS Program Disclosures

By opting into our text messaging service, you acknowledge and agree to the following terms

regarding SMS communications from RespicAir PC:

Types of Messages: Customers of RespicAir PC can expect to receive messages regarding

order confirmations, delivery updates, service reminders, appointment notifications, and

general inquiries. Messages are for business-related, non-promotional purposes, and include

follow-ups, document requests, event notifications, and service updates.

Message Frequency: Message frequency may vary based on your active services, orders,

and inquiries.

Carrier Rates: Message and data rates may apply depending on your mobile carrier and

individual service plan.

Customer Care & Support: Text HELP for help, or contact contact@respicairpc.com for

support.

Opt-Out Information: Text STOP to opt out of all future messaging.

Contact Us

If you have any questions, concerns, or inquiries regarding this Privacy Policy or our Terms &

Conditions, please do not hesitate to reach out to us at contact@respicairpc.com